Our Contract

These terms and conditions govern the supply of bespoke items, as advertised on this site, sold by Brigade Clothing LTD to the customer (you).

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All orders placed by you and purchases of goods from us (via our website as we may permit, or placed by any other means) are on the basis of these Terms and Conditions and are subject to acceptance by us when the goods are dispatched to the customer, at which point a legally binding contract is constituted between you and us.

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The processing of your payment and/or acknowledgment of your order does not constitute legal acceptance of your order unless we have notified you that we do not accept your order.

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Prices

Prices may change and without prior warning.

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Any discounts and/or special offers offered in conjunction with each other will result in the larger discount being applied to the item and/or order value. Discounts and/or special offers running in conjunction with each other will not be added together.

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Sizes

All sizes are approximate ‘to fit’ sizes and are given as a general guideline only.

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Colours

Orders placed for the same colour may vary across different item types due to shade variations/updates.

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Deliveries

Claims for damage in transit or shortages shall be made in writing within 7 days of receipt of goods (click here to contact us via our main site). Delivery dates specified in the Company literature, website and any other medium are estimates only.

 

The Company shall not be liable for failure to deliver by such date or for any damage or loss arising directly out of any delay in delivery.

 

Upon the despatch of your order, you may be emailed (or sent a text message) by our courier.  Please liaise with the courier directly if you need to change your delivery date.

 

Couriers will attempt delivery on 3 occasions, if delivery is not successful the parcel will then be returned to ourselves. Once the parcel has been returned back to our warehouse, one of our team will contact you.  A re-delivery fee will be applicable.​

 

Returns

​As these items are bespoke, we cannot accept returns for unwanted items.  If your items are faulty, please contact us within 7 days of receipt of goods via our contact form on our main site (click here).

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Overdue Accounts (Accounts with Credit Terms only)​

Payment is due within 30 days from receipt of invoice for credit accounts. If payment is delayed the company reserve the right to charge interest on money outstanding. The rate will be 2% per month or part month.

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Retention of Title

Goods remain the property of Brigade Clothing Ltd. until full payment has been received.